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  • Brandy Kemp

The Dos and Don’ts of Social Media Engagement: How to Keep Your Audience Hooked





The Dos


Do Engage with Your Audience Through Questions:

- Ask thought-provoking or relevant questions to encourage your audience to interact with your posts. This not only boosts engagement but also provides valuable insights into your customers' needs.


Do Use a Mix of Content Styles:

- Incorporate a blend of professional, informative, and humorous content. Since your audience enjoys memes and videos, make sure these are regular features in your content calendar.


Do Post Consistently:

- Maintain a regular posting schedule, such as your Monday-Friday routine. Consistency helps your audience know when to expect content, making them more likely to engage.


Do Focus on Videos and Polls:

- Leverage the power of video content and interactive polls to keep your audience engaged. These formats have proven effective in capturing attention and driving interaction.


Do Track and Analyze Engagement:

- Use analytics tools to monitor which posts are performing best. Since personal posts, engaging questions, and memes drive your numbers up, analyze these trends to refine your content strategy further.


The Don’ts


Don’t Ignore Your Audience:

- Always respond to comments, especially on posts that receive high engagement. Ignoring your audience can make them feel undervalued and reduce their willingness to interact in the future.


Don’t Overlook Negative Feedback:

- While you may not face challenges in handling negative feedback, it’s essential to continue addressing any issues promptly and professionally to maintain your brand’s reputation.


Don’t Overwhelm with Too Much Content:

- Avoid flooding your audience with too many posts in a short period. Stick to your consistent schedule to prevent overwhelming your audience and ensure each post gets the attention it deserves.


Don’t Be Afraid to Experiment:

- While certain strategies work well, don’t hesitate to try new content formats or engagement tactics. The social media landscape is ever-changing, and experimenting can lead to new ways to engage your audience.


Don’t Neglect Personal Touches:

- Personal posts resonate well with your audience, so make sure to incorporate elements of storytelling, behind-the-scenes content, or employee highlights to keep that connection strong.



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